Warranty


Amanda Sleep - 25 Years Warranty

The Amanda Sleep Smart Mattress, Amanda Sleep RUBIFLEX Mattress and/or the Amanda Sleep Smart mattress(hereinafter referred to as “product/s,” “mattress,” or “tracking device”) is treated by the company’s 25 years warranty. Our products are designed by leading craftsmen and workers of the mattress industry in the United States. However, starting from the day of your purchase, specific faults or damages to the Products will be covered by Amanda Sleep either by restoration or replacement of the mattress or through rectification of the defects. This entails that Amanda Sleep will only include those components of the products that are acknowledged by us to have shortcomings (including getting damaged or have errors) and there is no possible inference for it.

THE WARRANTIES EXPOUNDED AND THE RESPONSIBILITIES AND AGREEMENT STATED BY Amanda Sleep HENCEFORWARD, ARE THE ONLY UNIQUE AND RESTRICTIVE COUNTERMEASURES THAT WE CAN PROVIDE THE CONSUMERS OR THE PURCHASERS OF THE PRODUCTS BY Amanda Sleep AND ANY OTHER CLAIMS MADE, IMPLIED OR ARTICULATED BY THE BUYER OR CUSTOMER REGARDING GUARANTEES, SOLUTIONS, RECTIFICATIONS, DAMAGES, AND/OR WARRANTIES, MADE UNDER THE LAW OR OTHERWISE ARE HEREBY REJECTED, EXCEPT FOR THOSE MADE EXCLUSIVELY REGARDING WARRANTIES OF THE Amanda Sleep MERCHANDISE. THE CUSTOMER AND PURCHASER, THEREFORE, ACKNOWLEDGES AND AGREES THAT NO ADDITIONAL REPRESENTATIONS ARE HEREIN PUT FORWARD BY Amanda Sleep REGARDING THE REMEDIES FOR THE PROVIDED PRODUCTS.

The warranty will only be active if you have purchased the product from the original suppliers, that is, from the Amanda Sleep website or its authorized distributors. The warranty does not apply if any of the products including the mattress and the tracking device have been purchased from any third party or resold. Furthermore, this warrant provides coverage for only the aforementioned products and no other accessories that you would use alongside the mattresses or the tracking device. The warranty claims will be void if the purchaser or claimer is from outside the United States.

Essentials For Warranty Claim

Your warranty claim will only be recognized if you are an ordinary in-home user of the Amanda Sleep products, and especially, are not a medical patient. We would require the original purchase receipt by Amanda Sleep comprising of the date and proof of the buyer, the required necessary documents such as the law and warranty papers that came along with the products, to justify the warranty claim. Therefore, we highly emphasize that you retain the crucial documents and receipt by Amanda Sleep for any future references in the next 25 years.

Warranty Coverage

The warranty provided by Amanda Sleep covers the subsequently mentioned issues that arise in your products while you intended to utilize the product for what it is originally used for, and did not, by any chance and in any manner, intended to cause any damage or destruction to the item deliberately.

  • A physical fault in the Amanda Sleep mattress or sensor that causes it to not work correctly under normal utilization.
  • Tear in the fabric of the Amanda Sleep Smart and/or RUBIFLEX Mattress
  • A dent in the mattress that is more than three-fourth inch deep provided that it was not caused because an unbearable weight was placed on the foam.

Under these circumstances, Amanda Sleep will replace or exchange the defective product free of cost. According to the terms of services of Amanda Sleep, these are the only remedies we can provide you. You will not have to pay any extra charges for return shipping, except clearly informed or notified by the company to you before the return process initiates. The Warrant coverage applies in only those territories where Amanda Sleep is recognized as an authorized and valid producer and seller.

Warranty Exclusions

Amanda Sleep warranty does not cover the following:

  • Negligible imperfections
  • Personal issues like allergies to a particular fabric
  • Sagging of the foam or impressions formed due to continuous use
  • Individual preference regarding the design, structure, comfort, etc.
  • Aromas of the fabric
  • Discoloration that occurs with time or stains and blemishes caused due to tears and other fluids
  • Any defect that does not reduce or affect the abilities of the mattress to relieve the user of the comfort or pressure development processes
  • Any damages caused by physical and voluntary contact like burns, lack of hygiene or other similar activities.

Contact Information

We are always there to answer any of your queries regarding Amanda Sleep products’ warranty. Feel free to contact us for further information

Contact Number: +1 646 513 4150

Email: info@amandasleep.com

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